HELP DESK SUPPORT

NMCI Help Desk

Phone: (866) 843-6624
E-mail: servicedesk_Navy@nmci-isf.com

CNATRA Help Desk

0600 to 1800 | Commercial: (361) 961-HELP (4357) | DSN: 861-HELP (4357)
1800 to 0600 | For NALCOMIS/OOMA and Emergent Network Issues: (361) 876-8490

E-mail: cnatra.servicedesk@navy.mil

CNATRA Information Assurance Manager (IAM Office)

Herbert Armstrong (IAM, Bldg. 10)
DSN: 861-3931
herbert.armstrong@navy.mil

Andrea Gonzalez (Asst. IAM, Bldg. 10)
DSN: 861-5383
andrea.j.gonzalez1@navy.mil

CNATRA HQ Information Assurance Officer (IAO, Bldg. 1)

Charlie Kutil
DSN: 861-5518
charlie.kutil@navy.mil

TIMS Support

For TIMS and WingStats permissions issues, please contact your local TIMS Functional Administrator (TFA).

Contact your local TIMS Help Desk Site Support for assistance/information regarding:

TIMS Help Desk | TW1 | Site Lead: Mr. Sean Pitts

Hangar | M-F, 0600-1630
COM: (601) 679-2368 / 2789 / 2484 / 2813

SIM Building | M-F, 0700-1530 | (after 1530, call the Hangar)
COM: (601) 697-2619

TIMS Functional Administrator (TFA)
COM: (601) 679-2812
DSN: 637-2812

TIMS Help Desk | TW2 | Site Lead: Ms. René Russell

Learning Center | M-F, 0730-1630
COM: (361) 516-6252

Squadron Strike Ops | M-F, 0730-1600 | (after 1600, call the Learning Center)
COM: (361) 516-4235

TIMS Functional Administrator (TFA)
COM: (361) 516-6445
DSN: 876-6445

TIMS Help Desk | TW4 | Site Lead: Mr. Chris Flores

SIM Building 83 | M-F, 0700-1630
COM: (361) 961-5277

Wing / Academics Building 1824 | M-F, 0700-1530 | (after 1530, call the SIM Bldg)
COM: (361) 961-1697

TIMS Functional Administrator (TFA)
COM: (361) 961-3699
DSN: 861-3699

TIMS Help Desk | TW5 | Site Lead: Mr. Randy Forrest

TIMS Main Office | M-F, 0700-1800
COM: (850) 623-7110 / 7445 / 7190

Learning Center | M-F, 0700-1600 | (after 1600, call the Main Office)
COM: (850) 623-7344 / 7266

TIMS Functional Administrator (TFA)
COM: (850) 623-7693
DSN: 868-7693

TIMS Help Desk | TW6 | Site Lead: Mr. Dave Lawhun

TW6 / VT-86 Office | M-F, 0630-1700
COM: (850) 452-5489

VT-4 / VT-10 / FITU | M-F, 0730-1600 | (after 1600, call the TW6 Office)
COM: (850) 452-3563

Learning Center | M-F, 0630-1600 | (after 1600, call the TW6 Office)
COM: (850) 452-9524 / 2569

TIMS Functional Administrator (TFA)
COM: (850) 452-5489
DSN: 922-5489