IT Support

CNATRA Service Desk

0600 to 1800 | Commercial: (361) 961-HELP (4357) | DSN: 861-HELP (4357)
1800 to 0600 | For NALCOMIS/OOMA and Emergent Network Issues: (850) 450-5063

E-mail: cnatra.servicedesk@navy.mil

• Legacy Workstation Hardware / Software Support
• CNATRA Requests

NMCI Help Desk

Phone: (866) 843-6624
E-mail: servicedesk_Navy@nmci-isf.com

• Network Outages
• NMCI Workstation Hardware / Software Support

CNATRA Information Assurance Manager (IAM Office)

Andrea Gonzalez (Asst. IAM, Bldg. 10)
DSN: 861-5383
andrea.j.gonzalez1@navy.mil

CNATRA HQ Information Assurance Officer (IAO, Bldg. 1)

Charlie Kutil
DSN: 861-5518
charlie.kutil@navy.mil

TW2 IAO | Rachel Rivera
DSN: 876-6134
rachel.rivera1@navy.mil

TIMS Help Desk | TW2 | Site Lead: Ms. René Russell

Learning Center | M-F, 0730-1630
COM: (361) 516-6252

Squadron Strike Ops | M-F, 0730-1600 | (after 1600, call the Learning Center)
COM: (361) 516-4235

TIMS Functional Administrator (TFA)
COM: (361) 516-6445
DSN: 876-6445