IT Support

CNATRA Service Desk

To submit a service request, please fill out and submit our Service Request form (CAC required).

You can also reach us by email, or by phone (0600-1600 CST) at:

• COMM:  361-961-HELP (4357)
• DSN:  861-HELP

CNATRA Collaboration, Support & Solutions (CSS)

CNATRA personnel: Do you need assistance with Microsoft OneDrive, Teams, or SharePoint? We can also provide you with excellent training resources for other M365 applications. Click here for more info...

NALCOMIS / OOMA / OIMA / NTCSS Support

For the following Training Wings and their subordinate squadrons ONLY.

• COMTRAWING ONE · Meridian, MS
• COMTRAWING TWO · Kingsville, TX
• COMTRAWING FOUR · Corpus Christi, TX
• COMTRAWING FIVE · Milton, FL
• COMTRAWING SIX · Pensacola, FL
• NAVFLIGHTDEMRON

Please contact ONLY if you are at the listed locations above. E-mail: CNATRA.OOMA.Support@us.navy.mil

NMCI Help Desk

Phone: (866) 843-6624
E-mail: servicedesk_Navy@nmci-isf.com

• Network Outages
• NMCI Workstation Hardware / Software Support

CNATRA Information Systems Security Manager (ISSM) Office

Daniel Cyr (ISSM, Bldg. 1824)
DSN: 861-5383
daniel.j.cyr4.civ@us.navy.mil

TW5 T-SHARP Help Desk / Site Lead: Mrs. Brandy Gilmore

T-SHARP Main Office | M-F, 0700-1700
COM: (850) 623-7110 / 7445 / 7190

Learning Center | M-F, 0700-1600 | (after 1600, call the Main Office)
COM: (850) 623-7344 / 7266

T-SHARP Functional Administrator (TFA)
COM: (850) 623-7693
DSN: 868-7693